ToolsforHealing.com

At ToolsforHealing.com we want every customer to know that our goal has never been to get rich by ripping off our customers. We've been in business for a number of years and have always been motivated by our desire to help people in their search for the truth about various healing tools and techniques. Every product we sell is personally selected so we know it does what it is supposed to do.

Until recently we have always had a very loose return policy because we've had so few returns there were rarely any problems to deal with. Lately, we've seen a large increase in "tire-kickers", those customers who seem to think it's okay to buy something, use it for months, then return it and demand a full refund. Unfortunately, we don't have the purchasing clout, or the profits, to act like Wal-Mart, Sears, or Target. We guarantee the quality of our products, we don't guarantee they will solve your health problems. If you purchase and use a product from our website, it's yours to keep unless there is a problem with it.

So, please forgive us for the need to express our Return Policy so forcefully, but the few "privileged" customers who think they can take advantage of any situation to their benefit have made this a requirement.

WE DO NOT GUARANTEE RESULTS FROM THE USE OF ANY OF OUR PRODUCTS

Every person is unique and results obtained can not be guaranteed in any form or fashion. All we can legally and morally guarantee is the quality of the products we sell, not the results they may or may not provide.

Do not buy something from this website if you aren't sure about it!

WE DO NOT OFFER REFUNDS IF YOU DON'T GET RESULTS -- Please do your own research and make a purchase only if you feel comfortable with the product. We cannot guarantee results and will not offer a refund because you feel it didn't solve your problem.

WE DO NOT OFFER REFUNDS ON USED PRODUCTS -- opened and obviously used items can not be returned for refunds. If you buy an item and use it, WE CAN NOT GIVE YOU A REFUND just because you no longer want it, don't like it, need money for rent, or think the item isn't working for you any longer or has done all it can do for you.

WE DO NOT OFFER REFUNDS ON DAMAGED OR DEFECTIVE EQUIPMENT -- defective items are always quickly repaired or replaced. Items damaged due to customer abuse or accidents are NOT covered by warranty and WILL NOT be refunded. We only have a tiny number of defective products each year and promptly and gladly replace or repair them.

ITEMS RETURNED FOR REFUNDS SHOULD BE RETURNED WITHIN 30 DAYS -- please do not purchase a product and wait 6 months before trying to return it for a refund. Also, don't tell us you are returning an item and then wait a month before sending it back to us. We use Return Authorization (RA) Tracking numbers that expire. We offer a reasonable amount of time for refunds and ONLY OFFER REFUNDS ON UN-USED, NEW PRODUCTS. Please be fair to us and return your unused products in a timely fashion.

WE DO NOT SELL PRODUCTS ON A "TRIAL OR TRY IT OUT" BASIS -- We expect every customer has done their homework and knows what they want. Every purchase is final. Refunds are easily and quickly obtained on NEW, UNUSED products that are returned within 30 days from the date you receive them.

SHIPPING FEES ARE NOT REFUNDABLE -- Please make sure you are ordering what you need and want. We do not add large handling fees or extra shipping charges. Please be fair to us and we will return the favor, but we will not refund shipping charges on any order unless the problem was caused by us or is obviously our fault.

With any health product comes the inherent problem that all healers, doctors, and medical professionals are aware of: namely, no matter what the product, some people will benefit, some people won't. Healing is a personal choice based on many factors involving physical, emotional, mental, and spiritual issues.

No one can guarantee any item will always work.
It isn't ethical or reasonable to do so.

People and businesses who make outrageous claims are only preying on the desperation of others for their own financial gain. That won't happen here.

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If for any reason you feel an item is inferior in quality or
performance, return it in a NEW and UNUSED condition for a refund.
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Over the years we've averaged a very small number of returns, typically only a few per year, mostly due to customers having second thoughts before their order arrives or before they even use the products.

When ill, or after being told you have a major disease, it's easy to get carried away by the fear of what may happen and start looking for anything that offers hope. That's the worst time to be purchasing anything, from this website or anywhere else. Stop, take time to think about things, and give yourself time to proceed from a calm center.

We reserve the right to charge a restocking fee of 10% - 25% or higher if necessary on any returned items to help cover the cost of replacing manuals, straps, cables, etc. We rarely charge more than 15% but if you send a product back that is missing parts you will have to pay to replace them, no matter what the cost.

We get few requests for refunds and would like to keep it that way. We would rather you not make a purchase if you are unsure of any product. We do not sell products for you to try out and decide if you like them.

Please do not mail an item back without insuring it for an
appropriate amount. I am not responsible for your return shipments.

Credit can not be given until the item has been
returned in a new, resellable condition and inspected.

To Summarize:

Customer service is important. If you are not satisfied with a product that you have received from toolsforhealing.com you may return it for a refund as long as it is NEW and UNUSED.

Shipping costs are NOT refundable.

ONLY UNUSED PRODUCTS IN NEW CONDITION MAY BE RETURNED FOR A REFUND.

Opened and obviously used or damaged products will NOT be refunded.

Defective items will ONLY be repaired/replaced while under warranty - refunds are not given.

Items damaged by use or abuse are NOT covered by a warranty and NO REFUNDS can be given.

Returns must be made within 30 days from the date you receive your order.

We reserve the right to charge a restocking fee of 10% - 25% or more, if necessary, on all refunds.

There are NO GUARANTEES, implied or otherwise, on expected results from the use of our products.

For your protection we recommend that you notify Customer Service of your intention to return an item so they can verify the return address and keep an eye out for the package. We track all returns with RA numbers.

Tools for Healing, LLC absolutely cannot be held responsible for any items being returned, nor is it responsible for items lost or damaged during shipping. It is highly suggest all returned items be shipped UPS or FedEx and insured for an appropriate amount.

Please click here for specific instructions on returning an item.

All items are for personal, in-home research and use only. No guarantees of effectiveness or medical uses are offered or implied. Neither Tools for Healing, LLC, our manufacturers, nor our distributors are responsible for your use of products purchased from this website.

Please note: Few scientific studies have been done, and none are implied, proving the effectiveness of any of the devices we offer for sale. Use at your own discretion.

If you ever have a problem or question please feel free to contact our customer service department and let them know what you need. Thank you for taking the time to visit toolsforhealing.com today.

Sincerely,
Thomas Pfulg, webmaster
Tools for Healing, LLC